How it works

Doctor submits request for ERCP over the web
system sends email and SMS
If the request is urgent.....
booking a case
the patient instructions

1. Doctor submits request for ERCP over the web

Doctor submits patients surname over the web
along with the doctors provider number
the doctors email address
the doctors contact phone number

2. System sends email and SMS

system send the referring doctor an email requesting all of the relevant information regarding the patient.
This email also has the mobile phone number of the Surgical Fellow
an SMS is immediately sent to the mobile phone of the Surgical Fellow to alert him to the referral
This SMS has the referring doctors mobile phone number to call if the fellow is available at that time

3. If the request is urgent

If the request is particulary urgent the referring doctor can then ring the Surgical Fellow immediately

4. The case is booked

the fellow triages the case and books the case, notifying the referring doctor by phone and email
the staff at the Day Procedures Dept. then confirm the arrangements with the patient

5. The patient instructions

the patient can then access the site to see information about what an ERCP involves, when to fast, what medications will be important, where to come to and when to present
the patient information can be printed from the patient information instruction sheet